Frequently Asked Questions

Thank you very much for your continued support.
As a measure against infectious diseases caused by the new coronavirus at our inn, we place …Continue reading

【Hot spring with tatami mat floor】A Japanese-style room with a cypress bath is 40 square meters
The tatami-matted hot springs, which are rar…Continue reading

A view private bath located on the roof overlooking the nature of Furuna.
Also known as "outlook Rakuzan Bath is the open-air bath of a com…Continue reading

This facility is the source of the famous hot spring "Kona-no-yu". Fountain quality and efficacy are as follows.

◇Hot Spring Qualities···A…Continue reading

For same-day reservations, please call us directly.

Although it is not a completely private room, it is a private room-style restaurant with partitions.

Unfortunately, there is no transfer, so please take a taxi or bus from the nearest station to the hotel.

※Please note that some accommodati…Continue reading

●Numazu ―――――― Izunagaoka, "30 minutes by bus"
●Mishima ―――――― Izunagaoka, "Bus 30 minutes·Train 20 minutes "
●Izunagaoka --- Rakuzan Yasuda…Continue reading

When using a direct train from Tokyo

●Tokyo--(Odoriko)Izunagaoka, "About 2 hours and 5 minutes"

When using the Shinkansen, transfer to the Izuhakone Railway from JR Mishima Station North Exit by Underground conventional line transfer.
…Continue reading

Tomei Expressway using the Tomei Expressway, it takes about 30 minutes from Numazu IC to the hotel.
Numazu IC via National Route 1 to Natio…Continue reading

The parking lot is free so you can come by car without any worries!
※Because there is a narrow street width at the entrance of this facility…Continue reading

Check-in is from 15:00 pm and check-out is until 10:00 am.

The price for children is as follows.

·Elementary school students ... 70% of adult fee
·Preschoolers (with meals, with futon) ... 50% of ad…Continue reading

Yes, on request.We accept pre-payment by the following method.

・Payment by bank transfer
・Payment by visiting

If you wish to pay in advanc…Continue reading

We accept online reservations from 3 months in advance.

If you cancel your reservation, a cancellation fee will be charged as follows:

7 days prior notice...30%
Contact the day before...50%
Conta…Continue reading

For reservations by phone, please call (055-948-1313).
We do not accept reservations by email.

Visa, MASTER, JCB, American Express can be used.

If you have a request, we will keep it at the front desk.

Guests with dinner must enter by 18:00.
If it is past 18:00, please contact us by phone.

It is possible, but if it is before 15:00, it may not be possible to guide you depending on the cleaning situation of the room.

We will accept it as your request.We may not be able to meet your request depending on the congestion situation on the day.Thank you for und…Continue reading

We can prepare it, so please ask your preference when making a reservation.

Available in the lobby.
※Please understand that it cannot be used in your room.

Yes, we do provide.
Depending on the accommodation plan, we also offer yukatas to choose from.

There is a free safe deposit box at the front desk.
There is also a safety deposit box in the guest room.

If you are staying under 18 years old, the parental consent form is required.
※If we cannot confirm the agreement, we may refuse to stay.

Please take it home.
In the unlikely event that we dispose of oversized garbage at this facility, we may charge you for the disposal costs i…Continue reading

All rooms are non-smoking.