Frequently Asked Questions

Thank you very much for your continued support.
As a measure against infectious diseases caused by the new coronavirus at our inn, we place …Continue reading

【Hot spring with tatami mat floor】It is a Japanese-style room with a cypress bath and 40 square meters.
The tatami-matted hot springs, which…Continue reading

A view private bath located on the roof overlooking the nature of Furuna.
Also known as "outlook Rakuzan Bath is the open-air bath of a com…Continue reading

This facility is the source of the famous hot spring "Kona-no-yu". The quality and efficacy of the spring are as follows.

◇Hot Spring Quali…Continue reading

For same-day reservations, please contact us directly by phone.

Although it is not a completely private room, it is a private room-style restaurant with partitions.

Unfortunately, there is no transfer, so please take a taxi or bus from the nearest station to the hotel.

※Currently, some accommodation pla…Continue reading

●Numazu ―――――― Izunagaoka　　[30 minutes by bus]
●Mishima ―――――― Izunagaoka　　[30 minutes by bus and 20 minutes by train]
●Izunagaoka --- Rakuz…Continue reading

When using a direct train from Tokyo

●Tokyo ―― (Odoriko) ―― Izunagaoka　　[About 2 hours and 5 minutes]

When using the Shinkansen, change to the Underground conventional line from the JR Mishima Station North Exit to the Izuhakone Railway.
Get …Continue reading

If you use the Tomei Expressway, it takes about 30 minutes from the Numazu IC to the hotel.
Numazu IC via National Route 1 to National Route…Continue reading

The parking lot is free, so you can come by car with confidence!
※Because there is a narrow street width at the entrance of this facility, i…Continue reading

Check-in is from 15:00 pm and check-out is until 10:00 am.

The price for children is as follows.

·Elementary school students ... 70% of adult rate
·Preschoolers (with meals, with futons) ... 50% of …Continue reading

Yes, on request.We accept pre-payment by the following method.

・Payment by bank transfer
・Payment by visiting

If you wish to pay in advanc…Continue reading

We accept online reservations from 3 months in advance.

If you cancel your reservation, a cancellation fee will be charged as follows:

7 days prior notice...30%
Contact the day before...50%
Conta…Continue reading

To make a reservation by phone, please call (055-948-1313).
We do not accept reservations by email.

Visa, MASTER, JCB and American Express are available.

If you have a request, we will keep it at the front desk.

Guests with dinner should enter by 18:00.
If it's past 18:00, please contact us by phone.

It is possible, but if it is before 15:00, we may not be able to guide you depending on the cleaning situation of the room.

We will accept it as your request.We may not be able to meet your request depending on the congestion situation on the day.Please understand…Continue reading

Please ask at the time of booking as we can prepare it.

It is available in the lobby.
※Please understand that it cannot be used in the room.

Yes, we do provide.
We also offer yukata that you can choose depending on your accommodation plan.

There is a free safe deposit box at the front desk.
We also have a safe in the guest room.

If you are under the age of 18, you will need a parental consent form.
※If we cannot confirm the agreement, we may refuse to stay.

Please take it home.
In the unlikely event that we dispose of oversized garbage at this facility, we may charge you for the disposal costs i…Continue reading

All rooms are non-smoking.