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Frequently Asked Questions

Frequently Asked Questions

【Hotel / Guest rooms】
Do you have a smoking room?
All rooms are non-smoking.
【Meals / Restaurants / Bars】
Is there room service?
We do not have room service.
【Hotel facilities / Equipment】
Is there a coin laundry in this facility?
We do not have a laundromat.
【Hotel / Guest rooms】
Do you have a room with a good view?
Mountain view Japanese + Western room colored with kimono was renewed in September 2018,
You can also enjoy the view of Mt. Genji Mount belo…Continue reading
【Hotel / Guest rooms】
Do you have a guest room with an open-air bath?
There is one of the following guest room types with an open-air bath.

·【Open-air bath with pottery bath】Japanese-style room 40 square meter…Continue reading
【Others】
Can I bring in alcohol?
It is possible to bring it into the room, but it is strictly prohibited to bring it into the dinner venue.There is a refrigerator in the roo…Continue reading
【Meals / Restaurants / Bars】
I have a small child, is it okay for dining?
Even children can use the dining room, but we kindly ask for the consideration of those around them.
【Hotel / Guest rooms】
Do you have a bed room?
The room types with beds are as follows.

·【with Open-Air Cypress Bath】Special Room 50㎡(Japanese-Western style room)
·【Enjoy with a large gr…Continue reading
【Others】
Is there a curfew?
The curfew is 22:00.Please contact us if it will be later.
【Others】
I lost something at the hotel?
If you have forgotten something, please contact us at (055-948-1313).
【Pets】
Can I bring a pet with me?
Pets are not allowed.
【Hotel / Guest rooms】
Is it possible to specify details such as the guest room floor and location?
It is possible to specify the room type, etc., but we do not accept the specification of the room number.
It depends on the availability of …Continue reading
【Hotel facilities / Equipment】
Is it barrier-free?
This facility is an old facility and there are many stairs, so we do not offer barrier-free facilities.
【Meals / Restaurants / Bars】
Please tell me about meal time
▼Information about mealtime

·Dinner time:From 18:00/Breakfast time:From 8:00
【Hotel / Guest rooms】
About using the refrigerator in the room
There is no content in the refrigerator in the guest room.(Excluding some plan)
【Bathing / Baths】
About the use of Miharashi Daiyokujyo Tembo
"Tenbo" on the 6th floor of the hotel is a large communal bath for men.

Hours of operation 15:00 to 24:00/From 6:00 to 9:30

A large public…Continue reading
【Bathing / Baths】
About the use Kesyo-no-yu Karin
Kesyo-no-yu Karin on the 5th floor of the hotel is a large communal bath for women.

Hours of operation 15:00 to 24:00/From 6:00 to 9:30

A …Continue reading
【Bathing / Baths】
About use of free private open-air bath "heavenly skies Rakuzan Bath"
You can use the private open-air bath "heavenly skies Rakuzan Bath" on the roof of the hotel for free! During the day, you can enjoy the sce…Continue reading