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- Frequently Asked Questions
055-948-1313
- 【Others】
Can I make a reservation for the day of my stay?
Same-day reservations are available until 9:00 AM.
We may be able to accommodate later appointments depending on the schedule and plan.
If i…Continue reading - 【Others】
Can I pay in advance?
Yes, on request.We accept pre-payment by the following method.
・Payment by bank transfer
・Payment by visiting
If you wish to pay in advanc…Continue reading - 【Others】
Can I make a reservation by phone or email?
To make a reservation by phone, please call (055-948-1313).
We do not accept reservations by email.
We welcome your inquiries and questions,…Continue reading - 【Others】
Can I use a credit card?
Visa, MASTER, JCB and American Express are available. - 【Others】
Baggage before check-in and after check-out
It will be stored at the front desk. - 【Others】
Is it possible to shorten the check-in time?
We accept it for a fee, but we may not be able to accept it depending on the situation on the day.
(1 room/30 minutes/￥3.300-) - 【Others】
Is it possible to use only meals?
We accept depending on the schedule. - 【Others】
Is it possible to stay for minors only?
If you are under the age of 18, you will need a parental consent form.
※If we cannot confirm the agreement, we may refuse to stay. - 【Others】
Is it okay to leave things that are no longer needed?
Please take it home.
In the unlikely event that we dispose of oversized garbage at this facility, we may charge you for the disposal costs i…Continue reading - 【Others】
Can I bring in alcohol?
It is possible to bring it into the room, but it is strictly prohibited to bring it into the dinner venue.There is a refrigerator in the roo…Continue reading - 【Others】
Is there a curfew?
The curfew is 22:00.Please contact us if it will be later. - 【Others】
I lost something at the hotel?
If you have forgotten something, please contact us at (055-948-1313).
Reservation·Inquiries
If you have any questions, please feel free to contact us.